There are two interfaces that can be used to submit a request. You can use the browser on your computer or you can use the browser on your mobile device.
COMPUTER
1) Click the link "Submit a request" in the upper right corner of the screen
2) Fill out the Request form entirely, be sure to properly identify your project
MOBILE DEVICE
1) Open your browser and go to this address: sozatech.zendesk.com/hc
2) Tap the "Submit a request" button on the bottom left of your screen
3) Fill out the Request form entirely, be sure to properly identify your project
Thank you,
Sozatech Support Team